by Rian Seipler | Feb 2, 2021 | Uncategorized
“Never apologize, mister. It’s a sign of weakness.” These words were said by John Wayne in the 1949 film “She Wore a Yellow Ribbon”. John Wayne is the hero of 169 Western movies. I happen to disagree with John on this statement. I think it should be “Apologies are a...
by Rian Seipler | Jan 24, 2021 | Uncategorized
Often our training for internal promotions are based on teaching responsibilities, not leadership skills. There is a big difference here. It’s important to note that our management training programs are specifically and intentionally designed to teach responsibilities...
by Rian Seipler | Nov 2, 2020 | Uncategorized
We all know those iconic scenes in Indiana Jones, the ones where Indiana is faced with a floor laden with tiles that are booby trapped or an invisible walkway that requires either faith or wits to cross. We watch with suspense as the dauntless archaeologist... by Rian Seipler | Jul 17, 2020 | Uncategorized
Building a quality team became an obsession with me, especially later in my career. I had 12 to 14 store managers that reported directly to me; I knew that if the majority of these managers were Meets Expectations then the best performance I could hope for was a...
by Rian Seipler | Jul 13, 2020 | Uncategorized
It is very easy for focus to be stolen from the important matter at hand. For example: Many times, I’ve had associates come to me as the District Manager, upset they had been yelled at or disciplined by their managers in front of other associates. This is obviously...
by Rian Seipler | Jul 13, 2020 | Uncategorized
As a District Manager, I often had complaints from associates concerning managers who, when asked to investigate a matter, didn’t follow up appropriately. Often, when I talked to the managers, they assured me they had already resolved the matter or had implemented a...
Recent Comments